Category: Customer Service

Customer Service

Why You Need To Be Your Own Customer Zero

<div class="at-above-post-cat-page addthis_tool" data-url="http://socialracemedia.com/why-you-need-to-be-your-own-customer-zero/"></div>geralt / Pixabay Just about everyone who’s been in the market for a vehicle remembers the notorious Pontiac Aztek – the “ugliest SUV ever made.” While …
Customer Service

Forrester Digital Experience Leaders Embrace Portfolio Depth

<div class="at-above-post-cat-page addthis_tool" data-url="http://socialracemedia.com/forrester-digital-experience-leaders-embrace-portfolio-depth/"></div>Forrester's latest Wave for Digital Experience Platforms (DXP) emphasized vendors' "breadth of the portfolio and quality of integration." Providers that do well in each area bring …
Customer Service

Can Chatbots Help Acquire Customers

<div class="at-above-post-cat-page addthis_tool" data-url="http://socialracemedia.com/can-chatbots-help-acquire-customers/"></div>ProSmile / Pixabay As consumers, we’ve become lazy. Because we have a mound of technology at our fingertips, we automatically opt for the easiest and quickest …
Customer Service

Sales Support Collaborating To Increase Customer Growth

<div class="at-above-post-cat-page addthis_tool" data-url="http://socialracemedia.com/sales-support-collaborating-to-increase-customer-growth/"></div>geralt / Pixabay Retaining existing customers is just as important as acquiring new ones. However, with fresh challenges constantly arising in the marketplace and frequent changes …